ABOUT THE ROLE:
The Manager level is a senior-level position within our organisation. It is responsible for ensuring project completion to the required service excellence standards, liaising with partners regarding project progress, managing staff, and involvement in work origination and profitability.
The work will be delivered through the following:
- Well-managed consulting projects
- Developing strategic insights and leading team problem solving
- Ensuring effective working relationships within teams and with clients
- Growing the client base through creating a network of appropriate relationships
KEY RESPONSIBILITIES:
- Provide technical oversight and guidance to behavioural science projects.
- Successful execution of projects related to behavioural analysis, behavioural intervention design and monitoring and optimisation.
- Application of behavioural sciences thinking, theory and logic to problem-solving.
- Independently initiates and manages all client interactions, needs and negotiations as a behavioural sciences expert.
- Performance management of project teams and individual team members.
- Coaching and developing staff.
- Intellectual leadership for all behavioural science projects ensuring efficient delivery of a quality product.
- Completion of practice administrative functions.
- Direct involvement in the productivity and profitability of the practice.
- Active marketing of Genesis Analytics and the Health practice area to ensure ongoing sustainability and extension of the business through work origination.
- Building of intellectual capacity and property.
- Business development in behavioural sciences
EDUCATION, KNOWLEDGE, SKILLS, EXPERIENCE AND PERSONAL COMPETENCIES:
- Strong background in Behavioural Sciences, Psychology, Social and Behaviour Change communication or similar.
- Demonstrable experience in designing, implementing and evaluating social and behavioural change projects, preferably in Health.
- Previous management consulting experience is preferred.
- Consulting character, including analytical thinking, deep problem-solving capability, natural leadership, teamwork, the ability to deliver results, functional and technical expertise and an entrepreneurial spirit, are some of the critical consultant behaviours needed.
- Ability to work as part of a team as well as independently.
- Exceptional research, analytical and lateral thought processes.
- Strong delivery skills – ability to communicate at all levels.
- Excellent attention to detail.
- Critical thinking.
- Sound management, people development and relationship-building skills are essential.
- Leadership and performance management skills and experience.
- Ability to maintain strict ethical standards and client confidentiality.
- Strong interpersonal and stakeholder management orientation.
- Vital planning and organisational skills, with the ability to prioritise.
- Experience in productivity and profitability management.
- Proven track record of work origination and new business development.
- Ability to work under pressure to tight deadlines on multiple projects simultaneously.
- Sound judgement and the ability to live the Genesis Values.
- Willingness and ability to travel.
- Advanced PC literacy, especially MS Office suite including Excel, Word and PowerPoint and excellent proficiency in Google Business suite required.
ROLE LOCATION:
- This role forms part of our global-African vision and strategy.
- Accordingly, it is open to be based in any of our three principal offices, Johannesburg (South Africa), Nairobi (Kenya) or London (UK).
- Important to note: pre-existing eligibility to live and work in any of these countries is, however, a prerequisite.
- Therefore, either citizenship, permanent residency or a valid visa/work permit should be in place already at the time of application.