Senior Human Resources Manager – Kenya

Job Title: Senior Human Resources Manager

Reports to: Systems Director

Direct Reports: Officer and Assistant

Job Location: Nairobi (Candidates must be legally entitled to work in Kenya at the time of application – National Position)

Contract Details: Fixed Term , One(1) Year Contract, renewable subject to availability of funds.

Job Summary:

The incumbent will be responsible for all aspects of Human Resources. S/he will lead in the development and implementation of HR strategy, policies and best practices and support the HR function in full compliance with the labour law.

Main Duties and Responsibilities

HR Policies, Procedures and adherence to Best Practice

  • Lead in developing HR strategy, aligned with the country strategic plan, that places staff development and welfare at the core of our staff engagement
  • Develop and implement strategies to deliver on key organizational HR objectives such as change, diversity, equality, inclusion, value based organizational culture and employee wellbeing.
  • Advise management on emerging trends and practices and how these could be adapted to the organization context
  • Responsible for ensuring that all HR policies and procedures are compliant with Kenyan labour law and aligned to HR best practices

Talent acquisition and Management

  • Develop and implement workforce planning and other initiatives that are aligned with the overall organization strategy to attract and retain the best talent
  • Develop and implement a comprehensive onboarding and induction process for new employees and their management and support throughout the employee life cycle.
  • Oversee implementation of employee engagement, learning and development, performance management, career and succession planning initiatives etc.

Reward & Benefits Administration

  • HR budget preparation as part of the Concern budgeting process for annual and budget revisions
  • Lead salary surveys and data analysis to inform reviews of salaries and benefits packages to ensure that the organization pay and benefits package is competitive.
  • Oversee the administration of staff benefits (medical, life and accident cover, pension, leave etc.)
  • Lead on all national staff payroll processing using HR software.

Learning, Training & Development

  • Create and implement learning and development programs and initiatives, and institutionalize constructive feedback mechanisms.
  • Advise management in conducting effective performance development reviews, succession planning, career and professional growth.
  • Train, coach, mentor and appraise direct reports to optimize their potential

Staff Relations

  • Provide support to managers on employee relations ensuring that all matters are dealt in a fair and consistent manner.
  • Develop coordinated and consistent approaches that strengthen staff representation mechanisms for staff engagement
  • Advise on appropriate actions for prevention and response to legal issues.
  • Act as focal person and the champion for the Concern Kenya Safeguarding agenda.

Staff Separation

  • Conducting and analyzing exit interviews/debriefs and making recommendations for organizational improvement

Documentation, Reporting and Representation

  • Ensure delivery of HR services in a timely and efficient manner by utilizing HRMIS.
  • Oversee proper document archiving for ease of storage and retrieval in line with Data Act and organization policies on information management and disposal.
  • Prepare periodic performance and progress reports.
  • Represent Concern & serve on committees/teams/tasks forces as appropriate
  • Coordinate organization events including staff meetings, recognition and team building
  • Respond to staff queries and prepare staff communications, as needed
  • Process and track Nairobi based expatriates’ visas, permits and passes.


  • Adhere to and promote the standards outlined in the Concern Code of Conduct and associated policies to their team, beneficiaries, and be committed to providing a safe working environment
  • Participating and contributing towards Concern’s emergency response, as and when necessary
  • Take all possible measures to meet Core Humanitarian Standards (CHS)

Person Specification

Minimum Education, Qualifications & Experience Required:

  • A Degree in Human Resources Management, Business Administration, Organisational Development or relevant field
  • Professional Certification in Human Resource Management
  • At least seven (7) years’ experience in a similar role
  • At least 3 years of HR function management with an international NGO
  • Proven experience in the use HRMIS and related computer applications

Preference will be given to candidates who have:

  • High integrity and demonstrated ability to follow standards and policies
  • Excellent people management, analytical, problem solving, negotiation, interpersonal and communication skills.
  • Strong leadership and management skills.
  • Demonstrated ability to work effectively in an individual capacity and as part of a team and an ability to multi-task.
  • Fluent in both spoken and written English and Kiswahili.

Competencies required:

  • Nurtures a productive, motivating and responsive environment to develop people’s capacity and helps people align themselves to Concern’s objectives.
  • Uses the most appropriate channel to share information with others both inside and outside Concern; adapts the message to meet the communication needs of the audience
  • Creates an environment in which people can work to the best of their abilities, developing the team and empowering others to achieve excellent results
  • Responds positively and constructively to change; manages or takes part in change processes in a way that is appropriate to role in the organisation.

Safeguarding at Concern: Code of Conduct and its Associated Policies

Concern has an organisational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisation, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a consultancy opportunity with Concern Worldwide will be expected to sign the Concern Code of Conduct and Associated Policies as an appendix to their consultancy contract. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of vulnerable adults and children in our work. We will do everything possible to ensure that only those who are suitable to do consultancy work or volunteer with vulnerable adults and children are recruited by us for such roles. Subsequently, being hired as a consultant with Concern is subject to a range of vetting checks, including criminal background checking.

Concern’ is the trading name of ‘Concern Worldwide’, a company limited by guarantee, registered number 39647; registered charity number CHY 5745, registered in Ireland, registered address is 52-55 Lower Camden Street, Dublin 2, Ireland. Follow Concern online:

How to apply

Interested candidates, who meet the above requirements, should send a detailed CV with three referees and Cover Letter Only to with the subject of the email as “Senior Human Resources Manager ’’ on or before Thursday, 16th March 2023 “. Only short-listed candidates will be contacted for interview.

Concern Worldwide is an equal opportunity employer and does not charge a fee at any stage of the recruitment process (for application, written test, interview, training, medical examination etc.) nor act through recruitment agents. This is applicable for all opportunities including staff and interns.

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