TITLE: RESETTLEMENT INTAKE ASSOCIATE
DEPARTMENT: LEGAL PROTECTION
HIRING MANAGER: LEGAL PROTECTION MANAGER
SUPERVISOR: RESETTLEMENT COORDINATOR
START DATE: 1st APRIL 2023
END DATE: 14TH SEPTEMBER 2023 (Renewable contract subject to availability of funds and performance)
HIAS seeks to recruit a Resettlement Intake Associate who will be expected to contribute towards meeting the departmental goals, aimed at promoting resettlement as a durable solution for the most at-risk refugee populations*.*
- Prepare individual comprehensive physical case files for clients, complete intake forms and ensure proper filing of individual case files for resettlement consideration.
- Conduct follow-up for cases referred from external referral partners and provide timely updates on the status of the follow-ups.
- Conduct individual counselling to clients on the HIAS internal resettlement process and HIAS’ anti-fraud policy and procedures.
- Attend case counselling sessions for individual clients with the aim of providing clients with timely and accurate feedback on the status of their cases.
- Maintain a database and an individual case management strategy for cases under resettlement consideration.
- Fill in various resettlement submission forms.
- Follow up on status of cases from submission to departure; ensure effective in-country communication on the status and follow-up on persons of concern being considered for resettlement; ensure that records on individual cases are kept up to date.
- Respond to all external resettlement referral partner queries relating to referred cases and other inquiries from embassies and high commissions in a timely manner.
- Prepare project reports.
- Perform other duties as and when required.
QUALIFICATIONS & REQUIREMENTS:
- University Degree in Law, International Studies and/or related studies.
- Minimum of 1-2 years’ professional experience in working in refugee related context or in an NGO related context. Refugee Resettlement experience is preferred;
- Knowledge of international legal framework governing refugees, human rights/human rights law preferred
- Excellent written and oral communication skills
- Excellent interviewing and counselling skills and ability to interact with refugee populations,
- Strong interpersonal and diplomacy skills.
- Strong computer skills, in particular Microsoft Office, excellent organizational and time management skills.
- Proficiency in English and Swahili required.
- Strong advocacy and research skills.
- Strong capacity building, analytical and report writing skills;
- Knowledge in Accountability to Affected Populations
- Knowledge in PSEA.
This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, skills required or permanent location. Location is subject to change based on programmatic needs. Flexibility is essential as we grow and develop. The successful candidate must be comfortable in a fast-paced, changing work environment with many crucial deadlines. All team members may be required to perform duties outside of their normal work hours of responsibilities as needed.
SAMPLE HIRING PROCESS:
We are committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward. Here’s a snapshot of our hiring process:
Step 1: Submit your application!
Step 2: Phone screen with a Human Resources staff person.
Step 3: Interview with the hiring manager.
Step 4: Interview with a panel of HIAS employees.
Step 5: Reference check.
Step 6: Offer and background check.
Step 7: Start your professional journey with HIAS!
Note: Some of our hiring processes may vary, and not all candidates will advance to each step.
Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America. Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts and history of the Jewish people—a history of oppression, displacement and diaspora. HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world. Today, our clients at HIAS come from diverse faiths, ethnicities and backgrounds, as do our staff. We bring our experience, history and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.
HIAS is a learning community, committed to diversity and inclusion. We do our work with integrity, accountability, transparency and a commitment to the highest ethical standards. We seek employees from diverse backgrounds and life experiences to join our teams located in the United States and across the globe. People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community and people with lived experiences of forced displacement or immigration are all encouraged to apply. We are committed to building a diverse workforce that reflects our vision, mission and values.
HIAS stands for a world in which refugees find welcome, safety and opportunity.
Drawing on our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.
Welcome • Acogimiento • Hospitalité • הכנסתאורחים (Hachnasat Orchim)
We Welcome the Stranger
Justice • Justicia • Justice • צדק (Tzedek)
We Pursue Justice
Empathy • Empatía • Empathie • חסד (Chesed)
We Approach our Clients with Empathy
Partnership • Compañerismo • Coopération • חברותא (Chevruta)
We Believe in Changing the World through Partnership
Courage • Coraje • Courage • אומץ (Ometz)
We Act with Courage to Build a Better World
Resilience • Resiliencia • Résilience • רוח (Ruach)
We Adapt and Thrive, Continuously Demonstrating our Resilience
HIAS is committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, religious creed, age, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, registered domestic partner or civil union status, familial status, pregnancy, childbirth, military status, protected veteran status, political orientation or other legally protected status.
HIAS is committed to the protection of children, vulnerable adults and any other person from any harm caused directly or indirectly due to their coming into contact with HIAS. We will not tolerate sexual exploitation, abuse or any form of child abuse or neglect by our staff or associated personnel. Any candidate offered a job with HIAS will be expected to sign and adhere to HIAS’ Code of Conduct and Safeguarding policies. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. HIAS also participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will reqauest information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. Likewise, HIAS will share this information when other organizations inquire about current and former HIAS staff as part of their recruitment process. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
How to apply
Please submit a cover letter and resume through the link https://hias.hrmdirect.com/employment/job-opening.php?req=2399894&&&nohd#job quoting the position title: Resettlement Intake Associate on the subject.Indicate your salary expectation as well.
Deadline for applications: by 9th March 2023
Applications submitted after the deadline will not be considered.
Important: Only shortlisted candidates will be contacted.
HRTK is an equal opportunity employer, does not charge candidates for recruitment and dissociates itself from any entity defrauding candidates.**