Quality Assurance Quality Controller (QAQC) at The Coca-Cola Company January, 2023

The Coca-Cola Company, which is headquartered in Atlanta, Georgia, is an American multinational beverage corporation, and manufacturer, retailer, and marketer of nonalcoholic beverage concentrates and syrups.

Key Duties & Responsibilities    
Implement Business Strategic Priorities

  • Applying organizational understanding to drive a Quality Culture
  • Ensure that Quality Management Systems are implemented in the laboratory and related quality processes
  • Ensure that quality objectives are measured as identified in goals and objective documentation
  • Ensure Product and Package Quality Meets Legal, Internal and TCCC Requirements

Maintenance of the Quality system and ensure CCBA and TCCC standards are met.

  • 4-hourly Quality testing verifications on all 30 minutes and hourly test frequencies. Daily verification of 4 hourly tests.
  • Interpretation of SPC data and ensuring that the teams understand the SPC measures and can analyse the data
  • Inspection and release of Isolations
  • Sanitation Matrix review and monitoring of matrix compliance
  • Daily Data review, with interest in recorded data trends, amount of out of control and out of spec data points.
  • Reviewing Infinity events for correct logging of comments and reasons
  • Data integrity: Ensure lab equipment connectivity to Infinity both in lab and on the line
  • Review is all out of spec data is isolated and if required RCA documentation has been received from the line team
  • Responsible for Carbonation retention studies
  • Drive Quality Improvement in Manufacturing and Supporting Processes

Calibration and Verification of Cobrix

  • Managing the non-conforming product program – Retest of isolations and making decisions about release and destructions. Ensuring that non-conforming product program is applied in all areas in syrup room, production and warehouse. Verify that isolated products are not available for stock picking.
  • Checks meeting boards to ensure that the data is correctly updated and that the correct KPI’s are measured at level 1 meetings relevant to the team.
  • Review quality of RCA documentation and support teams in problem solving.
  • Attend production team meetings on a scheduled basis at least meeting per line per week
  • Review simple syrup, final syrup manufacturing and release processes
  • Review water treatment process, result and waste water treatment process and results.
  • Provide Training and Coaching of the following as a minimum
  • Quality Process and System Coaching
  • Quality test procedures and rationale behind tests
  • Quality standards
  • SPC training
  • Process control coaching
  • Engage with Internal Customers to Develop Partnerships and Capability
  • Manage the Laboratory

Skills, Experience & Education    


  • Minimum requirement: Higher National Diploma in Food Science, Food Technology or equivalent.
  • Added advantage: Bachelor of Science degree in Food Science or equivalent.


  • Minimum 3 years’ experience as a Quality Controller. Good process knowledge preferably in a bottling environment.

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