HotelOnline is the #1 revenue partner for the hospitality sector in Africa. More than 5000 accommodation and restaurant partners in 27 countries have increased their revenue, and improved their customer experience with HotelOnline’s innovative, technology-driven solutions. Key Responsibilities
Assisting guests with their needs and finding solutions to any administration or guest problems.
Answering phone calls and responding to inquiries.
Supervising staff and ensuring their performance is up to the hotels standards.
versed with Different Hotel PMS, preferably Cloud Based
Assisting with paperwork and other administrative tasks as required.
Dealing with concerns from other departments, such as food and maintenance.
Requirements
Qualifications and Requirements:
College diploma or university degree. (optional)
A team leader with excellent leadership and communication skills.
Knowledge of property management systems.
Creative problem-solving skills.
At least 3 years of experience in the hospitality industry.
Preferably aged 30 years and above.
Net Pay: 50,000
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