Hospital Matron at International Rescue Committee January, 2023

Job Description

Under direct supervision of the Health Manager, the Hospital Matron will be responsible for the daily administration and running of the Level 4 Hospital and offer technical oversight support supervision to the other Health Dispensaries in Kakuma Refugee Camp.

Key Responsibilities

Program management:

  • In coordination with the Health Manager, formulate program goals, objectives and intervention strategies and participate in the budgeting process.
  • Ensure that all hospital activities are implemented as outlined in the project documents.
  • Review the program activities and priorities on a regular basis updating the Supervisor on gaps and/or provide recommendations on how to improve quality of services.
  • Participate in planning and implementing health assessments, surveys and campaigns.

Human Resource:

  • Overall supervision of all nursing and administrative staff.
  • Routinely monitor staff performance according to their job description and provide written feedback in a timely manner.
  • Handle leave and R&R plans of nursing staff administrative staff working in the hospital to ensure adequate coverage of the hospital, including nights and weekends.
  • Compile and submit the call list to the Supervisor at the end of every month for the beginning of the next month.
  • Convene and attend monthly meetings with Health Manager, Hospital staff including the incentive staff (Refugees) to exchange information and problem solving.
  • Handle disciplinary issues amongst supervisees as they arise with support of the Supervisor and field HR focal person.
  • Take part in the recruitment process of all nursing positions, including participating in the interview process.

Program activities:

  • Ensure all hospital activities run smoothly and services are provided timely and efficiently.
  • Ensure quality of care is given to all patients accessing the hospital.
  • Ensure universal precautions and infection prevention guidelines are followed in service provision.
  • Coordinate and conduct regular in-service training and refresher courses for the nursing staff, both National and Incentive (Refugees) staff.
  • Make sure all hospital departments have written Standard Operating Procedures that guide the day-to-day activities.
  • Ensure quality of care is maintained through sharing of updated MOH, WHO, UNHCR guidelines and protocols.
  • Assist in ordering of medical supplies on a trimester basis, in line with the projected consumption and available funding.
  • Ensure all medical items for hospital use, in the warehouse are released in a timely manner with accurate documentation of the same.
  • Keep an inventory of all the health facility assets, and update this on a monthly basis. Share the same with the Health Manager and Supply Chain Manager monthly.
  • Attend and participate in weekly Continuous Medical Education (CME) sessions.
  • Attend and co-chair the daily morning hospital handover meetings, together with the head of Health.
  • Co-ordinate timely referrals of in-patients through the referral officer and Health Manager.
  • Identify hospital facility and equipment in need of repairs and submit to supply chain.

Reporting and Coordination:

  • Review, authorize and keep accurate records of all requisitions, duty rosters and applications for leave.
  • Ensure that all HIS statistical reports are accurate and submitted on a weekly basis.
  • Evaluation of services through supervising morbidity and mortality rates through monthly statistical reports.
  • Forward hospital daily categorized patients bed occupancy to the Health Manager.
  • Keep the Health Manager advised of major issues at the hospital regularly.
  • Maintain an updated record and submit regular inventory reports of hospital equipment and furniture.


  • Carry out other relevant duties as may be required or assigned by your supervisor.

Key Result Areas.

  • Overall supervision and coordination of nursing activities.
  • Ensuring quality of care is given to all patients accessing the hospital.
  • Ensuring proper coverage of all the departments through proper R n R/ leave management.


  • Professional qualification in Nursing. (BSN degree)
  • Registered with the Nursing Council.
  • At least 3years professional experience preferably in a supervisory/in-charge position.
  • Postgraduate training in public health, health services management or any relevant field is an added advantage.

Required Experience & Competencies:

  • Good clinical knowledge and skills.
  • Ability to write clear, concise reports and well developed communication skills
  • Excellent organizational, communication, interpersonal, writing, and communication skills required.
  • Digital literacy (Complete MS Office package and any database management and analysis).
  • Must be a great teammate, flexible and culturally sensitive.
  • Ready to work in difficult environmental conditions with displaced communities.
  • Ability to accept the possibility of insecurity in the project areas and obey security rules and standard operating procedures.

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