Under direct supervision of the Health Manager, the Hospital Matron will be responsible for the daily administration and running of the Level 4 Hospital and offer technical oversight support supervision to the other Health Dispensaries in Kakuma Refugee Camp.
- In coordination with the Health Manager, formulate program goals, objectives and intervention strategies and participate in the budgeting process.
- Ensure that all hospital activities are implemented as outlined in the project documents.
- Review the program activities and priorities on a regular basis updating the Supervisor on gaps and/or provide recommendations on how to improve quality of services.
- Participate in planning and implementing health assessments, surveys and campaigns.
- Overall supervision of all nursing and administrative staff.
- Routinely monitor staff performance according to their job description and provide written feedback in a timely manner.
- Handle leave and R&R plans of nursing staff administrative staff working in the hospital to ensure adequate coverage of the hospital, including nights and weekends.
- Compile and submit the call list to the Supervisor at the end of every month for the beginning of the next month.
- Convene and attend monthly meetings with Health Manager, Hospital staff including the incentive staff (Refugees) to exchange information and problem solving.
- Handle disciplinary issues amongst supervisees as they arise with support of the Supervisor and field HR focal person.
- Take part in the recruitment process of all nursing positions, including participating in the interview process.
- Ensure all hospital activities run smoothly and services are provided timely and efficiently.
- Ensure quality of care is given to all patients accessing the hospital.
- Ensure universal precautions and infection prevention guidelines are followed in service provision.
- Coordinate and conduct regular in-service training and refresher courses for the nursing staff, both National and Incentive (Refugees) staff.
- Make sure all hospital departments have written Standard Operating Procedures that guide the day-to-day activities.
- Ensure quality of care is maintained through sharing of updated MOH, WHO, UNHCR guidelines and protocols.
- Assist in ordering of medical supplies on a trimester basis, in line with the projected consumption and available funding.
- Ensure all medical items for hospital use, in the warehouse are released in a timely manner with accurate documentation of the same.
- Keep an inventory of all the health facility assets, and update this on a monthly basis. Share the same with the Health Manager and Supply Chain Manager monthly.
- Attend and participate in weekly Continuous Medical Education (CME) sessions.
- Attend and co-chair the daily morning hospital handover meetings, together with the head of Health.
- Co-ordinate timely referrals of in-patients through the referral officer and Health Manager.
- Identify hospital facility and equipment in need of repairs and submit to supply chain.
Reporting and Coordination:
- Review, authorize and keep accurate records of all requisitions, duty rosters and applications for leave.
- Ensure that all HIS statistical reports are accurate and submitted on a weekly basis.
- Evaluation of services through supervising morbidity and mortality rates through monthly statistical reports.
- Forward hospital daily categorized patients bed occupancy to the Health Manager.
- Keep the Health Manager advised of major issues at the hospital regularly.
- Maintain an updated record and submit regular inventory reports of hospital equipment and furniture.
- Carry out other relevant duties as may be required or assigned by your supervisor.
Key Result Areas.
- Overall supervision and coordination of nursing activities.
- Ensuring quality of care is given to all patients accessing the hospital.
- Ensuring proper coverage of all the departments through proper R n R/ leave management.
- Professional qualification in Nursing. (BSN degree)
- Registered with the Nursing Council.
- At least 3years professional experience preferably in a supervisory/in-charge position.
- Postgraduate training in public health, health services management or any relevant field is an added advantage.
Required Experience & Competencies:
- Good clinical knowledge and skills.
- Ability to write clear, concise reports and well developed communication skills
- Excellent organizational, communication, interpersonal, writing, and communication skills required.
- Digital literacy (Complete MS Office package and any database management and analysis).
- Must be a great teammate, flexible and culturally sensitive.
- Ready to work in difficult environmental conditions with displaced communities.
- Ability to accept the possibility of insecurity in the project areas and obey security rules and standard operating procedures.