Director, Regional Team – Jordan

Background/IRC Summary:

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their lives. Founded in 1933 at the request of Albert Einstein, the IRC works with people forced to flee from war, conflict and disaster and the host communities which support them, as well as those who remain within their homes and communities. At work today in over 40 countries and 25 U.S. cities, we improve outcomes in the areas of health, safety, economic wellbeing, education and power.

To ensure that we are effectively carrying out our mission, we have committed to implement outcome-driven and evidence-based programs, measure what we achieve, act on what we learn, and generate new and relevant evidence. We need to produce high-quality data that can inform decision-making while also meeting donor requirements. The Measurement Unit is responsible for global guidance, resources and coordination to ensure that staff across all our programs are equipped with the skills and tools they need to generate and manage the right data for programmatic decision-making across the IRC.

Job Overview/Summary:

As a senior member of the Measurement Unit, the Director will lead our team of six Regional Measurement Advisors (RMAs) in supporting countries’ efforts to improve MEAL systems, processes and capacity. They will ensure that the RMAs have access to high quality MEAL technical support, as well as ensuring that regionally facing work is carried out in the most efficient and consistent manner possible. They will be responsible for leading cross-regional initiatives and facilitating the rollout of tools, resources and other support in support of our organization-wide measurement strategy.

The role will report to the Senior Director, Measurement Unit, and will jointly (with the respective Deputy Regional Directors) manage six Regional Measurement Advisors (Based in Amman, London, Kuala Lumpur, Mexico City and Nairobi). They will work in close coordination with subject matter experts and leaders across the organization. They will support the current Measurement strategy and the Measurement components of IRC’s Strategy 100.

Major Responsibilities:

  • Be accountable for managing and improving the quality of Technical Assistance for the MEAL teams. Develop and improve processes to support technical assistance coordination across regions, ensuring a consistent approach and translating organizational priorities and strategies into concrete activities.
  • Supervise (in a Management in Partnership with relevant Deputy Regional Directors) 6 Regional Measurement Advisors, including but not limited to: setting performance goals and tracking progress; technical support on MEAL activities and engaging the team in global initiatives and consultations.
  • Oversee rollout of the Program Indicator Dashboard, ensuring that Regional Measurement Advisors have effective oversight of country level project plans, that a global project plan is maintained, that training and other change management activities are carried out and that learnings from individual rollouts are shared and incorporated into global planning.
  • Act as the Measurement Unit liaison with key IRC initiatives such as the Strategy Action Plans, IMPACT standards and Gender, Equality, Diversity and Inclusion Team.
  • Work with the Sr Director, Learning and Training Advisor and HR Partner to scope and plan a long term approach to skills and career development for MEAL staff and their peers.
  • Lead development of IRC approaches to Measurement in key strategic areas such as Partnerships and Needs Assessment.
  • Lead MEAL planning (or ensure it is effectively delegated) for cross-regional and cross sectoral proposals to ensure a comprehensive and coherent MEAL plan is in place for IRC’s highest value and highest risk projects.

Position Reports to: Senior Director, Measurement Unit.

Staff management: Management in Partnership (with the respective Deputy Regional Directors) of up to six Measurement Action Coordinators. Supervision of consultants or internal temporary transfer assignments where necessary.

Job Requirements:

Minimum Requirements

  • University degree, specialized learning or equivalent work experience;
  • At least eight years of experience with MEAL in the humanitarian or development sector, including experience in field settings or supporting field programs;
  • Excellent oral and written communication skills; able to synthesize complex information and present information in a compelling manner;
  • Experience analysing and designing business models and team structures, and implementing change processes
  • Experience of coaching and developing staff, including experience working in culturally and linguistically diverse settings;
  • Experience analyzing capacity building needs, and developing strategies to address them;
  • Excellent organizational and administrative skills, with the ability to handle and prioritize multiple streams of work with attention to detail and deliver under pressure;
  • Strong collaboration and interpersonal skills; able to build relationships with leaders and staff across different departments;
  • Excellent computer skills: MS Word, Excel, PowerPoint, file sharing;
  • Able to work independently and productively in a dynamic environment;
  • Experience of managing staff in remote locations.

Preferred Requirements

  • Experience of supporting or managing change, resource planning including working with HR and other colleagues to develop and clarify job roles;
  • Experience providing content for use in internal learning and development tools, including on online learning platforms;
  • Familiarity working with mobile data collection and other data management tools such as Ona, CommCare, Kobo, OpenEMIS, DHIS2 and Power BI;
  • Experience of matrix management or Management in Partnership;
  • Knowledge of French, Arabic or Spanish.

Working Environment:**

  • Standard office environment
  • Travel approximately 20% of the time, including possible travel to high-risk environments to support IRC’s teams

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

IRC et les employés d’IRC doivent adhérer aux valeurs et principes contenus dans l’IRC WAY (normes de conduite professionnelle). Ce sont l’Intégrité, le Service, et la Responsabilité. En conformité avec ces valeurs, IRC opère et fait respecter les politiques sur la protection des bénéficiaires contre l’exploitation et les abus, la protection de l’enfant, le harcèlement sur les lieux de travail, l’intégrité financière, et les représailles.

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