Mission for Essential Drugs and Supplies (MEDS) is a registered trust of the Kenya Conference of Catholic Bishops (KCCB) and Christian Health Association of Kenya (CHAK) with the mandate to provide reliable, quality and affordable essential drugs, medical supplies, training and other pharmaceutical services.Key responsibilities:
Receive and direct clients/visitors to various service points.
Vetting, booking and cancellation of customer’s orders for efficiency in order processing
Receive and respond to enquiries on orders for customer satisfaction
Receive and document telephone orders for efficiency in order processing
Key in booked orders
Communicate order progress availability of stocks and out of stocks where applicable for customer satisfaction.
Diploma in Pharmacy or Nursing or Laboratory Technology or in a similar field
Proficiency in use of computer
At least two (2) years’ experience in a busy customer services environment
Functional skills; customer services, communication, organizational skills,
Behavioral competencies and attitude; integrity, interpersonal relations, attention to detail, self-driven and amiable.