Community Engagement Officer – Kenya

About FilmAid Kenya

FilmAid Kenya is a development and humanitarian communications organization that has been working in the Kenya Refugee Operation for over 20 years. FilmAid Kenya harnesses the power and influence of media and the arts to respond to emergencies, as well as promote social change through dialogue in order to protect the well-being of displaced and vulnerable populations by building stronger, healthier, and more informed communities.

Community Engagement Officer

About the Role:

The Community Engagement Officer will provide support to the Content Development Coordinator on the implementation of the community feedback mechanism and facilitation of Community Dialogues components of the Sikika Project.

Under the supervision of the Content Development Coordinator, the Community Engagement Officer is responsible for compiling and analyzing feedback, supporting the implementation of data management processes, monitoring and evaluation of the Sikika project activities. The Community Engagement Officer’s expected outputs are geared towards supporting the delivery of outputs and outcomes of the project as a whole.

S/he will closely support the Content Development Coordinator in implementing project activities and the production of expected reports for the project. The Community Engagement Officer will be responsible for assisting the Content Development Coordinator in project related activities and ensuring smooth operations of the project.

He/she shall ensure that the project’s plans are in place and kept updated as per the project’s overall objective.

Position Competency Profile:


  • Participate in planning the implementation of community dialogues with the Content Development Coordinator
  • Participate in efforts to Create and nurture a positive working relationship with relevant stakeholders
  • Support the timely and successful implementation of community dialogue sessions
  • Create and maintain a database of all relevant contacts engaged during the dialogues
  • Communicate with relevant project stakeholders and mobilize them to ensure their participation in the project’s activities
  • Support in the reporting on dialogue activities by ensuring timely reporting of dialogue activities in coordination with the Content Development Coordinator
  • Support the facilitation of the community dialogues among various stakeholders in the project;
  • In collaboration with community mobilizers and stakeholders collate and document progress of the community dialogues;
  • Coordinate and arrange all logistics for Listener Group Heads bi-weekly meetings, and CGs workshops, including invitations for the dialogue sessions, venue, participants travel and refreshments or meals;
  • Support the Content Development Coordinator in compiling backend data and producing monthly feedbacks reports for sharing with partners during CWC meetings
  • In collaboration with the Content Development Coordinator, facilitate the creation and implementation of a detailed annual work-plan, which identifies sequences of activities needed to successfully implement the project and ensure project objectives are met;
  • In collaboration with key stakeholders, facilitate the development and roll-out of detailed implementation plans in communities
  • Develop community dialogue schedule and work plans with the Content Development Coordinator; revise and regularly review the schedule as required;
  • Document project activities and ensure that all project data is appropriately secured;
  • Monitor the progress of the project implementation and make adjustments as necessary to ensure the project remains on track and is successfully implemented;
  • Establish a communication schedule to update stakeholders including appropriate staff in the organization on the progress of the project.
  • Participate in writing activity and monthly reports

Monitoring & Evaluation:

  • Oversee the monitoring and evaluation aspects of the Sikika project, working closely with the M & E Officer, data clerks to ensure that M&E tools are in place and implemented to document progresses towards the project’s results.
  • Contribute in the development of a system that facilitate data collection, reporting and flow of data within the project team that sufficiently captures project information needs
  • Support the development and implementation of M&E plans and tools, as well as learning activities (e.g, reflection sessions) throughout the project implementation in coordination with Content Development Coordinator to inform learning and best practices.
  • Manage data management systems, spreadsheets and other data tools and ensure the quality of high-value data for accuracy, consistency and comparability and consolidate operational information as needed to support analysis.
  • Provide timely, quality support and guidance to the project team to meet the project’s specific M&E needs
  • Conduct participatory monitoring activities and data collection and field visits as required through individual interviews, phone interviews, pre/post testing, focus group discussions, and community visits.
  • Support reporting and analysis of data collected on outcome indicators and feed into donors’ reports in addition to learning reporting that synthesizes good practices and lessons learned.
  • Implementing M&E standards around project planning, research, data collection tools, monitoring missions and evaluations
  • Any other duties assigned by the line manager.

Education and skills:

  • Bachelor’s Degree in International development, economics, statistics, social sciences or any other related field;
  • Proven technical capacity in the design, implementation, and analysis of various quantitative and qualitative data collection tools including interviews, surveys, focus group discussions, and pre/post-tests;
  • Knowledge of participatory methods, mixed methods, outcome mapping and/or impact evaluation techniques;
  • Collaborative working style that enables coaching and training in M&E principles and best-practices;
  • Demonstrated capacity to coordinate evaluations, including experience developing evaluation terms of reference and recruiting and managing consultants;
  • Extensive knowledge and application of proposal design principles;
  • Knowledge of data software such as KoBo Toolbox
  • Excellent analytical and report writing skills;
  • Excellent interpersonal and networking skills, as well as the ability to conduct professional relationships
  • Strong commitment to values in evidence-based decision making, transparency, community empowerment, methodological rigor, and program learning with high standards of integrity, professionalism, and impartiality
  • Commitment to humanitarian principles and action.
  • Good understanding of beneficiary community dynamic
  • Experience in project planning and execution.
  • Impartial and embraces religious and cultural diversity.
  • Ability to work under minimum supervision and with strict timelines.


  • Able to work independently and effectively in a team environment
  • Detail-oriented and highly organized, with a proactive approach
  • Ability to multitask and work to meet tight deadlines
  • Proficient in use of Microsoft Word, PowerPoint, and Excel, as well as web browsers
  • Excellent ability to communicate effectively in English, both verbally and in writing
  • Sound report writing, interpersonal, facilitation, and communication skills
  • Adheres of the principal of PSEA, FAK’s Code of Conduct and anti-fraud policies.
  • Adheres to FAK’s safety and security SOPs in Kakuma.


  • Good knowledge of monitoring and evaluation technologies, techniques, approaches, and methodologies in radio programs.
  • Demonstrated experience and understanding of information systems design, development, roll-out, and/or use

How to apply

Interested and qualified persons with the required experience are invited to submit their applications with Cover Letter, CV, and 3 references to on or before 15th February 2023 and clearly indicate on the subject line ‘Community Engagement Officer.

Only short-listed candidates will be contacted.

FilmAid Kenya is an Equal Opportunity Employer.

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