Store Manager at Youth Services and Resources

TRANSPARENCY
WE ARE OPEN ABOUT THE ACTIVITIES WE UNDERTAKE, THE FUNDING WE RECEIVE AND THE PEOPLE IT HELPS. OUR INFORMATION IS ACCESSIBLE AND AVAILABLE TO RELEVANT STAKEHOLDERS.

ACCOUNTABILITY
WE ARE OBLIGATED TO ACCOUNT FOR EVERY ACTIVITY THAT WE DO, AND ACCEPT RESPONSIBILITY FOR THEM AND DISCLOSETHE RESULTS IN A TRANSPARENT MANNER.
We are a voluntary non-profit and non-political organization registered in Kenya. YSAR works towards organizing a strong rural and self-reliant community through youth empowerment and capacity building initiatives.

The project development objectives of YSAR is to increase employment and earning opportunities among targeted young people across Kenya. The project aims to reach over 200,000 youth during the project periodRESPONSIBILITIES:

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.
Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
Ensure high levels of customer’s satisfaction through excellent service.
Complete store administration and ensure compliance with policies and procedures.
Maintain outstanding store condition and visual merchandising standards.
Report on buying trends, customer needs, profits etc.
Propose innovative ideas to increase market share.
Conduct personnel performance appraisals to assess training needs and build career paths.
Deal with all issues that arise from staff or customers (complaints, grievances etc.).
Be a shining example of well behavior and high performance.
Additional store manager duties as needed.

REQUIRE SKILLS AND QUALIFICATIONS

Proven successful experience as a retail Store Manager.
Powerful leading skills and business orientation.
Customer management skills.
Strong organizational skills.
Good communication and interpersonal skills.
Degree in Business Administration or relevant field.

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