Practical Action is a global innovator, inspiring people to discover and adopt ingenious, practical ways to free themselves from poverty and disadvantage. With over 50 years of expertise, Practical Action has a strong heritage, and track record of bringing communities and experts together to find practical, sustainable solutions to enable people to meet their needs, which work for both people and the planet.

We are committed to advancing gender equality and women’s empowerment through all our work. This includes programs, knowledge sharing, advocacy, external communications, and our own organizational development. At a minimum, we ensure that all our work is gender sensitive, seeking gender transformative approaches as our overall ambition and in accordance with context.


  • To work closely with, and support, the Africa Director on the operational aspects of the five programmes in Africa. In particular building capacity and collaboration across country offices and teams.
  • To build key relationships based on mutual trust and respect within regional/country offices in order strengthen and build robust operational and financial capacity in country offices and increase confidence and skills relevant to the programs.
  • To be able to engage informal teams and networks, internally and globally, to support the programs capability and effectiveness. To be able to tap into the relevant internal expertise and resources as needed.
  • To support the country offices in anticipating issues, mitigating risks, and finding solutions within the scope of the operational aspects of the program work.


You will have professional experience in the field of international development, preferably with a good portion of that gained in overseas contexts. You will have a strong understanding and experience of new business development, including facilitation of consortia and partnerships, opportunity identification, quality proposal development and donor rules.

You will need experience of project and award management, including planning, budgeting, resource management, controls, problem solving, monitoring, and delivering on time, to quality and within budget. You will have experience of building capability, through coaching and mentoring methods, and some experience in safety & security management and wider risk management.

We are looking for someone with positive persuasion skills, who works in a way that builds trust and respect, who is able to work in different cultural contexts.

Location: This role is being advertised to attract suitable candidates from across Africa and beyond. The successful candidate could be based in any of the countries with a Practical Action presence – Rwanda, Sudan, Senegal, Kenya & Zimbabwe therefore the Right to Work for the respective country is essential.

Remote working / home working is possible with this role.

Salary: The salary and benefits will be applied according to the salary scale in the country where the candidate is appointed.

A detailed job description can be accessed using this link: https://practicalaction.org/wp-content/uploads/2023/02/Recruitment-Pack-Operations-Support-Manager-Africa-March-2023.pdf

How to apply

Submit your CV and a supporting statement outlining your suitability for the role to Human.Capital@practicalaction.org.zw

Closing date for applications: Tuesday 7th March 2023

Tentative date for interviews: Monday 13th March 2023

Practical Action is an equal opportunities employer, and we encourage applications from under-represented groups. We stay committed to cultivating an inclusive and diverse working environment and believe that people from different backgrounds or cultures give us different perspectives, and the more perspectives we have, the more successful we will be. By building a culture where everyone feels heard, respected and valued we give everyone working with us the opportunity to achieve their full potential.

Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing. Please note that this is an urgent recruitment and shortlisting shall be done as applications are received. Only shortlisted candidates will be contacted.

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